Last updated: 15 June 2023
At our guest house, we understand that plans can change, and we strive to accommodate our guests to the best of our abilities. Please take a moment to review our refund and cancellation policy regarding your reservation.
1.1. If you need to cancel your reservation, please notify us at least [insert cancellation notice period] prior to your scheduled arrival date to avoid any cancellation charges.
1.2. Cancellations made within the specified notice period will not incur any charges, and any advance payment made will be fully refunded.
1.3. Cancellations made outside the specified notice period may result in a cancellation fee equivalent to [insert cancellation fee] or a percentage of the total reservation cost.
2.1. In the event of a no-show (failure to arrive on the scheduled check-in date without prior notice), the guest will be considered a "no-show," and the reservation will be canceled.
2.2. No-shows are subject to a cancellation fee equivalent to [insert no-show fee] or a percentage of the total reservation cost.
2.3. Any advance payment made for the reservation will not be refunded in the case of a no-show.
33.1. If you decide to shorten your stay after checking in, please notify us as early as possible to avoid any penalty charges.
3.2. Early departures may be subject to a fee equivalent to [insert early departure fee] or a percentage of the remaining reservation cost.
4.1. Refunds for cancellations, no-shows, or early departures will be processed using the original method of payment within [insert refund processing time].
4.2. Depending on your bank or financial institution, it may take additional time for the refund to appear in your account.
5.1. In the event of unforeseen circumstances or events beyond our control, such as natural disasters, strikes, or government-imposed travel restrictions, we reserve the right to modify or cancel reservations without liability or penalty.
5.2. In such cases, we will make reasonable efforts to accommodate our guests with alternative options or provide refunds for any advance payments made.
It is important to note that specific rates, promotions, or packages may have their own cancellation policies, which will be clearly communicated during the reservation process.
We recommend reviewing your reservation details carefully and contacting our staff directly for any cancellation or modification requests. Our team is available to assist you and provide further clarification on our refund and cancellation policy.
By making a reservation with our guest house, you acknowledge that you have read, understood, and agreed to abide by our refund and cancellation policy. We appreciate your cooperation, and we look forward to providing you with a memorable stay.
